Draft notice: This page is a working draft generated for product launch prep. It is not attorney-approved legal advice. Please review and edit before treating it as final. Checkout may be in preview until Stripe live keys are configured.
Overview
This Refund Policy applies to paid AI Auto Cropper plans (subscriptions and one-time purchases) when checkout is live. Free on-device cropping does not involve a purchase and is not a refundable transaction.
Canceling a subscription
Canceling stops future renewals. After cancelation, your paid access continues until the end of the period you already paid for, unless a refund is approved under this policy. Cancelation alone does not refund the current period after the refund window below.
48-hour refund window
Within 48 hours of a purchase or renewal charge, you may request a cash refund for that charge by emailing support@aiautocropper.com.
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If you have not meaningfully used paid capacity tied to that purchase, we will generally refund the charge (payment processor fees may be deducted from goodwill refunds that are not required by law).
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Duplicate charges, paid amounts that never unlocked access, confirmed platform faults that blocked paid use, and refunds required by law are handled without deducting that goodwill fee.
After 48 hours
After 48 hours, we generally do not refund because you changed your mind, disliked crop results, or decided you no longer need the plan. Crop quality depends on your scan; unsuccessful detection alone is not an automatic refund reason after the window.
How to request a refund
Email support@aiautocropper.com with the account email, approximate purchase date, and reason. We aim to reply within 5–7 business days. Approved cash refunds return to the original payment method; bank posting times are outside our control.